Join a Company That Simply Does More...
PLUS Relocation Services (PLUS) is excited to announce the growth of our London office. Come be a part of our continued excitement.
PLUS is a relocation management company providing global services to corporations and their employees. For over 40 years, PLUS has been making moving easier for corporations and their relocating families. We do it by delivering more... more global knowledge... more ground breaking technology... more engaging relocation services... to name just a few. Talented people are the core to our success.
Position Summary:
The International Relocation Counsellor manages the relocation process for relocating employees from departure to destination. The Relocation Counsellor will have accountability for policy administration of the corporate client's Global Mobility program.
Essential Job Functions:
- Provide proactive management and continuing advice to corporate clients and relocating employees, maintaining regular contact throughout the assignment and/or relocation
- Counsel relocating employees on expenses, taxes, timelines, service options and resources
- Act as a liaison to third party vendors and suppliers
- Gain knowledge of specific client policies, processes, and service requirements
- Build, develop, and maintain strong working relationships with relocating employees and their families
- Creatively problem solve client and relocating employee issues
- Report on quality issues and make recommendations to PLUS management
- Ensure client records on company computer system are accurate and entered in a timely manner
Qualifications:
- Preferred: 12 months experience of working in a similar position within the mobility industry
- Self motivated with excellent organisational and time management skills
- Demonstratable use of initiative and ability to remain resilient under stress
- Passionate about providing excellent customer service
- Strong consultative, listening, and leadership skills
- Innovative and able to challenge existing processes
- Honest and ethical approach to business
- Excellent verbal and writing skills
- Fluency in another language is desirable but not essential
Qualified applicants should email a CV and salary details to CV@plusrelocation.com.
