These awards from PLUS honor partners who receive the highest ratings for quality service and outstanding performance provided to our clients' relocating employees. They are presented on a quarterly basis to one household goods service partner and one corporate housing service partner. Depending on the particular award, the evaluation criteria includes:
- Customer Service and Availability
- Thorough explanation of process and all paperwork
- Invoice timeliness and accuracy
- Solutions for cost containment and or problem solving
- Overall communications and response time
- Move Coordinator's knowledge and responsiveness
- Driver’s courteousness and professionalism
- Packing and loading service
- Delivery and unloading service
- Overall claims ratio
We are proud to partner with companies who share our commitment to the same quality standards that have allowed us to “delight” our clients.
| 2011 Recipients – Household Goods | |
| Quarter 1 | S & M Moving Systems |
| Quarter 2 | Barrett Moving & Storage |
| Quarter 3 | Alexander's Mobility Services |
| 2011 Recipients – Corporate Housing | |
| Quarter 1 | Equity Corporate Housing |
| Quarter 2 | National Corporate Housing |
| Quarter 3 | National Corporate Housing |

