This award from PLUS honors partners who receive the highest ratings for quality service and outstanding performance provided to our clients’ relocating employees. It is presented on a quarterly basis to one household goods service partner. The evaluation criteria include:
- Customer Service and Availability
- Thorough explanation of process and all paperwork
- Invoice timeliness and accuracy
- Solutions for cost containment and or problem solving
- Overall communications and response time
- Move Coordinator's knowledge and responsiveness
- Driver’s courteousness and professionalism
- Packing and loading service
- Delivery and unloading service
- Overall claims ratio
We are proud to partner with companies who share our commitment to the same quality standards that have allowed us to “delight” our clients.
| 2009 Recipients – Household Goods | |
| Quarter 1 | Ace Relocation |
| Quarter 2 | Humboldt Storage & Moving |
| Quarter 3 | Barrett Moving & Storage |
| Quarter 4 | Humboldt Storage & Moving |
