position location

this opportunity is available in our Minneapolis office.  

position summary

the support specialist of client services is responsible for the administrative support for the Client Services and Management teams.

essential job functions

  • set up new client initiations timely and accurately
  • assist in creation, review and updating of reports
  • perform quality assurance audits on relocating employee files
  • deliver a superior customer experience through the management of the Elo inbox
  • recommend and implement process improvements to enhance the overall customer experience
  • provide assistance and support to management, service teams, and other departments as needed

skills required 

  • strong organizational skills with the ability to handle multiple tasks simultaneously
  • ability to work effectively and independently in a fast-paced environment
  • ability to be a self-starter and work autonomously, as well as be part of a successful team
  • passionate about providing excellent customer service to both internal and external customers
  • excellent verbal and written communication skills
  • ability to respond resourcefully and constructively to new demands, priorities, and challenges
  • effective and proactive problem-solving skills
  • strong project management skills

additional requirements

  • college degree preferred
  • minimum 1 year of experience in administration, customer service, or alike

 

Plus Relocation is an Equal Opportunity Employer

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